How to obtain
XP-PEN Purchase Bonus

Please read below for obtaining openCanvas7 as XP-Pen tablet purchase bonus.

Step 1
Receive purchase bonus from XP-PEN

Please refer to XP-PEN website for the instruction of obtaining the purchase bonus.

XP-PEN website “instruction of obtaining a free software”

Step 2
Log in Account Management Center

Please use ID and password provided by XP-PEN purchase bonus.

Account Management Center

* Please note that this is different from portalgraphicsID that you created.

Step 3
Move to Serial Key Management page

Click [Serial Key Management].

Step 4
Download openCanvas

In the [Serial Key List, Product Download] window, click the [Installer Download] button.

Step 5
Install openCanvas

Start the download installer and install openCanvas.

* Please refer to here if the language in the installer is Japanese.

Step 6

Start openCanvas and enter Serial Key.

* Internet connection is required for activation.

* Please refer to here if openCanvas is in Japanese.

How to solve the openCanvas is Japanese

Check the Installer

Please check if the installer is the English version. The file name should end with "_en".

Install as administrator

Please follow the below steps to install:

  • Right click on the installer
  • Select "Run as administrator" from the popped-up menu.

Use the openCanvas without administrator

Please grant access permission to registry.

  • Close openCanvas
  • Press "Windows key+R"
  • In the dialog box, enter "regedit" and start the registry editor.
  • Right-click "HKEY_CURRENT_USER\Software\embarcadero"
  • Click "Access Permission"
  • Add a user who is going to use openCanvas to grant permission.
  • Repeat same process from 3 to 5 and grant access permission to "HKEY_LOCAL_MACHINE\SOFTWARE\Embarcadero"


If you have any problem, please contact our support team.

Please provide the following information in your email:

  • portalgraphicsID received from XP-PEN
  • openCanvas Serial Key received from XP-PEN
  • At which step you failed from 1 to 6
  • Description about the problem
Support email address: